FAQ

5.FAQ

Q: Does Plesk reloaded have a feature to back-up the entire system, virtual sites, MySQL, email etc onto a remote server at a different data centre?
A: The Plesk backup/restore utilities allow backing up the Plesk server configuration information as well as its current content (client accounts data, domains and so forth) as they are at a certain moment in time - the moment when the backup is carried out. Here you may find a lot of usefull documentstion on backup/restore utilities: http://download1.sw-soft.com/Plesk/Plesk7.1/Doc/html/plesk-7-reloaded-backup-restore/index.html

Q: Could you please just provide the exact command line I would us in SSH so that I can backup my complete server AND data per the following:

1). Backup to a local machine
2). Don't stop the services (I am the only one who uses Plesk)
3). Zip the file

A:
1) You can use file or directory name (not '-') after '-f' for this purpose. '--force' can be added dto overwrite existent backup file.

2) --nostop will stop only current domain. This is quite slowly, because much time is spent on swiching domains off/on. Usually accompanied by --tar-ignore-failed-read.
--nostop --nostop-domain won't really stop services.
--tar-ignore-failed-read is mandatory.

3) Virtual hosts are compressed by default. Additional options are not required.

Q: I have backuped Plesk through CP, then moved this backup to other server I have installed from scratch. When I tried to restore data from backup, it failed with error message "signature verification failed".
A: When you backup the domain through control panel Plesk signes it. So this backup can be restored through control panel only on the same server. If you need to install it on some other server (or on the same server with new Plesk installed), you can do this using command line utilities..

Q: When I am running backup for some domain, for some reason it became completely unavailable. It is not accessible by HTTP, FTP and also mail doesn't work. Why this happens?

A: When happens backup of some domain, this domain is getting stopped temporarily, for the time of backup. It has been done in order to keep data consistity, for Customer were unable to change any data during backup.