Index
A
B
C
D
E
F
G
H
I
J K
L
M
N
O
P
Q
R
S
T
U
V
W
X Y Z
A
About This Guide
Accounting Reports
Activating Dedicated Server Subscription
Activating Fraud Filter
Activating Fraud Screening
Adding a New Credit Terms
Adding a Registered Domain
Adding a Script to be Executed on an Event
Adding Bank Account Manually
Adding Custom Services to a Hosting Plan
Adding DNS Records (A, CNAME, MX, NS, SRV, TXT)
Adding DTAUS Account
Adding Hosting Plans
Adding Norma 19 Account
Adding Tax Zones
Adjusting Account Balance
Adjusting Anti-Fraud Plug-ins General Settings
Adjusting Customer Account Properties
Adjusting Hosting Plans Listing
Advanced: Editing DNS Records
Aged Report Settings
Allowing a Customer to Disable or Enable E-Mail Notifications on Particular Event
Allowing or Disallowing Upgrades to a Hosting Plan
Allowing Payment Methods to be Used for Recurring Payments
Allowing Transactions (Approving Orders)
An Overview of Parallels Technical Support
Application
Application Categories
Application Package Sets (Versions)
Application Template Properties
Applications Classes and Applications Licenses Installation
Applications Provisioning Inside Containers
Approving Documents in Batch
Assigning a Tax Zone
Attaching Action to Event
Audience
B
Backups Management
Base Directory
Basic Notions
Browsers Compatible with Parallels Business Automation - Standard
C
Calculations for the Hosting Plan Change
Changing a Customer Billing Day
Changing Bank Account Attributes in Parallels Business Automation - Standard Database
Composing Batches
Composing Rules for Anti-Fraud Filter
Configuring Action Over Account
Configuring and Opening Store
Configuring Anti-Fraud Plug-ins
Configuring Bank Transfer Payment Plug-ins
Configuring Credit Card Payment Plug-ins
Configuring Domain Registration Plug-Ins
Configuring Dummy Anti-Fraud Plug-in
Configuring E-Mail Notification
Configuring Email Black List
Configuring Encryption for Payment Methods
Configuring Fraud Protection
Configuring Instant Message Sending Methods
Configuring IP Black List
Configuring Key Administrator Plug-In
Configuring Parallels Business Automation - Standard Trouble Ticket System
Configuring Phone Black List
Configuring ProxyCheck Plug-in
Configuring SMS Notification
Configuring Taxation
Configuring your Store to Collect Referrals Statistics
Connecting to Parallels Business Automation - Standard Browser-Based Tools
Container Statuses
Containers Backup Settings
Creating Accounts
Creating Container
Creating Dedicated Server Hosting Plans
Creating Domain Registration Hosting Plan
Creating Domain Subscription for Delegated Domains
Creating Hosting Plans Custom Attributes
Creating Miscellaneous Hosting Plan
Creating More Application Templates
Creating One-Time Fee Hosting Plans
Creating Plesk Client Hosting Plan
Creating Plesk Domain Hosting Plan
Creating Print Forms
Creating Virtuozzo Container Hosting Plan
Customizing Store Using File Manager
Customizing Subscription-Renewal Notification Periods
Customizing the Onscreen Help in Control Panel
D
Detailed Aged Account/Receivable Reports
Detailed Collected Cash Report
Detailed Revenue Forecast per Hosting Plan
Detailed Revenue Report
Detailed Revenue Report per Hosting Plan
Detailed Revenue Report Per Promotion
Detailed Sign-Up/Go-Away Report
Disabling Containers Management from Control Panel
E
Editing a Credit Card Properties
Editing the Reverse Zone SOA Record
Enabling SSL for Parallels Business Automation - Standard Tools
Enabling Taxation
Entering Referral Question
F
Feedback
G
General Configuration of Parallels Business Automation - Standard
Generating Batch Files
Generating Certificate Request
Generating Keys for Credit Cards and Bank Accounts Data Encryption
Generating Subscription Renewal Order Manually
Getting Started Checklist
Getting Technical Support
Getting the Problem ID
Getting the SSL Certificate
Granting Discounts per Customer Account
H
Hosting Plan Types
How a Payment Method Can be Added
How to Send Support Questions
How to Start Accepting Bank Transfers
How to Start Accepting Credit Cards
I
If Both Payment Processing and Subscription Creation Require Manual Approval
If Payment Processing Performed Automatically, but Subscription Creation Requires Manual Approval
Increasing Reseller Account Balance
Initial Settings for the Trouble Ticket System
Installing Application Templates
Installing License Certificates
Installing New Applications into a Container
Installing OS Templates
Installing Windows OS Template on Hardware Node
IP Addressees Allocation
Issuing Arbitrary Invoice
Issuing Credit Invoice
Issuing Invoices Manually
L
Logging In to Control Panel from Your Control Center
M
Making Container Creation Settings per Hardware Node
Making System-Wide Billing Settings
Making the System-Wide Regional Settings
Managing a Domain Zone File
Managing Accounts
Managing Bank Accounts
Managing Both OS and Application Templates for Containers
Managing Container Applications Upgrades
Managing Containers
Managing Credit Cards
Managing Discount Categories
Managing Domains
Managing Events
Managing Financial Documents Issued by HSP
Managing Fraud Screening Filters
Managing Hosting Plans
Managing IP Addresses from Reseller Control Center
Managing Marketing Campaigns
Managing 'On Hold' Orders
Managing Online Store and Website
Managing OS Templates and Applications Templates
Managing Parallels Business Automation - Standard Objects Description Templates
Managing Payables in Reseller Control Center
Managing Payment Methods
Managing Pending Orders
Managing Plesk Clients and Domains
Managing Promotions
Managing Receivables
Managing Recurring Payments
Managing Reverse DNS (Adding PTR Records)
Managing Statements
Managing Subscription Grace Period
Managing Subscriptions
Managing the Data Retention Cycle
Managing the User Password Strength
Managing the 'Waiting for Capture' Orders
Managing Trouble Tickets
Managing 'Waiting for Auth Call' Documents
Managing 'Waiting for Processing' Orders
Managing Your Data Center
Marketing and Affiliate Programs
Meet the Parallels Business Automation - Standard
O
Operating Container
OS Templates
P
Package Set
Parallels Business Automation - Standard Advantages
Parallels Business Automation - Standard Deployment Scenario
Parallels Business Automation - Standard Hardware Requirements
Parallels Business Automation - Standard Interface Features
Parallels Business Automation - Standard Internal Licensing
Parallels Business Automation - Standard Users
Preface
Pricing and Discounts
Processing Documents Paid by Bank Transfers
Processing Documents Paid by Credit Cards
Processing Offline Payments and Changing Payment Method
Processing Trouble Tickets
Promoting Hosting Plans
Q
Questions for Technical Support
R
Recreating Orders With Updated Tax Rates
Refunding Documents Paid by Credit Cards
Registering a Domain from Control Center
Registering a New Domain
Removing a Payment Method
Removing Application Template from Hardware Node
Renewing Delegated Domains Registration
Renewing Subscriptions
Reopening Cutoff Invoices
Repairing Container
Repeating Actions Performed in Connection With an Event
Report per Hosting Plan
Report Per Promotion
Restarting Subscription Grace Period
Revenue Forecast
Revenue Forecast per Hosting Plan
S
Saving a Credit Card
Securing the Parallels Business Automation - Standard Tools Using SSL
Selecting Active Online-Payment System
Selecting Both the Default Domain and the Domain for Trial Containers Hostnames
Selecting License Classes to Provide
Selecting Payment Plug-ins Available for Resellers
Selecting Regional Settings
Selecting Types of Credit Cards to Accept
Selling Licenses
Sending Mass Mail
Sending Subscription Notification
Setting Anti-Fraud Filter Threshold Score
Setting Anti-Fraud Plug-ins Availability for Resellers
Setting Anti-Fraud Plug-ins Behaviour on Checking Errors
Setting Credit Terms
Setting Default Threshold Score for a Filter and Default Score for Rules
Setting Payment Methods Saving Order
Setting Prices
Setting Resource Overusage Limits
Setting the Statistics Storage Period
Setting the User Passwords Strength
Setting Transactions Approval and Processing Mode
Setting Up Billing System
Setting Up Both Trial Containers and Containers Backups Creation
Setting Up Messenger and S/MIME Signing for E-mail
Setting Up Payments Processing
Setting Up Tax Rates
Sign-Up/Go-Away per Hosting Plan Report
Sign-Up/Go-Away Report
Specifying Tax Rates
Supervising Service Level
Support and Administration
Suspending Transactions to Perform Additional Check
Synchronizing Templates With Hardware Nodes
T
Temporarily Entering Secure Key
Trial Containers Setup
Trouble Ticket System
Trouble Ticket System General Setup
Typographical Conventions
U
Understanding Bank Accounts Attributes in Parallels Business Automation - Standard
Understanding Parallels Business Automation - Standard Billing Workflow
Understanding Subscription Types and Statuses
Understanding Templates Installation Process
Understanding the Orders Processing
Uninstalling and Reinstalling Applications in a Container
Updating Parallels Business Automation - Standard
Upgrading Containers
Upgrading Hosting Plans
Using Non-Configurable Anti-Fraud Plug-ins
Using the Maintenance Mode for your Hardware Nodes
Using the Mass Mailer
Using the Problem Viewer
Using the Screens Viewer
V
Viewing Account Billing History
Viewing and Editing a Container Properties
Viewing and Immediately Operating Receivables
Viewing Balance of Reseller Account Payable
Viewing Billing Reports
Viewing Log Files
Viewing Processed Orders
Viewing Revenue per Hosting Plan Reports
Viewing Revenue Per Promotion Report
Viewing Revenue per Referrers
Viewing Statements Issued by HSP
Viewing the Aged Account/Receivable Report
Viewing the Collected Cash Report
Viewing the Problem Details
Viewing the Revenue Report
Viewing the Transaction Details
Viewing Transaction Log
W
What is a Template